The premium vegetable tanned Italian leather we use does mark quite easily. If you discover a light surface mark on your leather product, this can be easily buffed away with a dry finger or soft cloth. Alternatively, it can be left alone to add character to the ever-changing patina of the leather that makes each and every one of our HARDGRAFT products so unique.
Here is one of our videos that shows how to take care of scratches in the leather : http://vimeo.com/36637287
When the leather gets wet it ages and hardens a little. First of all let the bag dry out naturally and not too close to direct heat. To get it soft again, you can use leather wax or oil you can find at your local leather smith or shoe shop. Every wax, balm or oil has a different effect so please apply on a small corner first.
Our bags hold up really well in the rain but they are not waterproof. If you really want to waterproof the bag, you can use ScotchGuard. We recommend that you speak to a company in your local area that stocks the product to get their advice on the most suitable product for your needs.