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Delivery
Do I need to sign for my delivery?
How long does it take to get my order?
How much does shipping cost?
Do you deliver to my country?
Shipping to Brazil
Do you deliver to APO and BFO's?
What currency are your prices charged in?
Can I use a different shipping address to my billing address?
My order was returned to sender?
Are taxes and duties included in my order total?
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Materials
Leather maintenance
Felt maintenance
Our premium leather
Colour transfer
Returns
How do I return something?
FAQ
I need help with a product/shoe size
Where can I buy hardgraft?
Do you have a product warranty?
Can you repair my product?
Payment issues
Which currency am I buying in?
The product I want is sold out
Can I cancel my order?
Fraud: payment verification
Do the product prices include VAT?
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Products
iPad and iPhone cases: product fit
Are the bags heavy?
Why is your veg tan Italian leather so good?
Help, there's a stain on my leather product!
The look of the leather is not what I was expecting?
How do I look after the leather on my product?
There are stains on the back of the leather!
How do I look after the coated cotton canvas on my product?
How do I protect the suede on my product?
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